This is the fastest route and takes effect immediately.
| App | Where to go |
|---|---|
| Zokit (customer) | Account → Profile → Delete Account |
| Zokit Supplier | Settings → tap your business name → Delete Account |
| Zokit Driver | Profile → Delete account |
You will be asked to confirm before anything is deleted. Once confirmed, you are signed out and your account is closed.
Email support@zokit.in from the address on your account, or call +91 91106 92974, with the mobile number registered to the account. We verify the request before acting on it, and complete verified deletions within 30 days.
Erased as soon as you confirm:
For Supplier and Driver accounts, this also erases uploaded verification documents — GST and business certificates, driving licence, vehicle RC and insurance — along with bank details held for settlements.
Two things survive deletion, and neither identifies you.
Indian tax and companies law requires us to keep transaction records for eight (8) years from the end of the relevant financial year. These are retained without your personal details attached.
Where money has been paid to a supplier or delivery partner, the payment record is retained for the same statutory period. For delivery-partner accounts an anonymous reference is held for 30 days after deletion so historical payout records remain intact, and is then removed permanently.
A deleted account cannot be restored, and order history, saved addresses and reviews cannot be recovered. If you sign up again later with the same mobile number, it will be a new account with nothing carried over.
If something here is unclear, or you want to know exactly what data we hold about you before deciding, contact us at support@zokit.in. You can also raise a formal complaint through our Grievance Redressal · Delete Account process.
For the full picture of what we collect and why, see our Privacy Policy.