This Privacy Policy explains how Zokit Technologies Private Limited ("Zokit", "we", "us" or "our") collects, uses, shares, stores and protects your information when you use the Zokit mobile application, our website at www.zokit.in, and related services (together, the "Platform").
Zokit supplies construction materials: it purchases goods from local suppliers and sells and delivers them to buyers in its own name. This Policy applies to everyone who uses the Platform — buyers, suppliers and delivery partners. By creating an account or using the Platform, you agree to the practices described in this Policy. If you do not agree, please do not use the Platform.
This Policy is published in accordance with the Information Technology Act, 2000, the rules made thereunder, and the Digital Personal Data Protection Act, 2023 ("DPDP Act") and the rules framed under it. It is intended to be read and understood on its own, in clear and plain language.
For the purposes of the DPDP Act, Zokit Technologies Private Limited is the "Data Fiduciary" responsible for your personal data. Our contact details, and those of our Grievance Officer, are provided at the end of this Policy.
We collect the following categories of information, depending on how you use the Platform:
| Data | Purpose | Shared with |
|---|---|---|
| Name, phone, address | Account creation, order fulfilment, delivery, communication | Delivery partners (for the delivery only); not shared with suppliers |
| Email (optional) | Account management, order and service communications | Not shared |
| Precise location | Determining local availability, choosing which supplier Zokit buys from, enabling delivery | Delivery partners (for delivery) |
| Supplier business info / GSTIN | Supplier onboarding, verification, tax compliance | Not shared (used by us / processors) |
| Purchase history | Processing and fulfilling orders | Not shared; the supplier sees only the goods, quantity and a Zokit order reference |
| Photos & documents | Product listings, enquiries, material estimation | Not shared with suppliers (read by our AI and document-extraction service providers for material estimation; the image is not retained) |
| AI assistant session | Running the assistant while you build a material list | Not shared (processed by our speech and AI service providers); kept for the session only, deleted when the cart is cleared |
| Device IDs, app activity, diagnostics | Analytics, security, app performance | Not shared (used by our processors) |
Under the DPDP Act, we process your personal data on the basis of the consent you provide when you use the Platform, and for certain "legitimate uses" permitted by law. Where processing relies on your consent, you may withdraw that consent at any time, and doing so will be as easy as it was to give it (see Section 8). Withdrawing consent will not affect the lawfulness of processing carried out before withdrawal, and may limit your ability to use certain features.
We do not sell your personal data. We share it only as described below:
We use reasonable technical and organisational safeguards to protect your information, including encryption of data in transit over secure connections (HTTPS/TLS), access controls, and secure infrastructure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account and device secure.
We retain your personal data for as long as your account is active or as needed to provide the Platform, and thereafter only for as long as required to comply with our legal, tax, accounting and regulatory obligations, resolve disputes, and enforce our agreements. When data is no longer required, we delete or anonymise it. Transaction, invoice and tax records are retained for eight (8) years from the end of the relevant financial year, as required under Indian tax and companies law. Account and profile data is deleted on request, except where such records must be retained. Your AI assistant session is not part of this: it is held only while you are building a list and is deleted once your cart is cleared.
Subject to applicable law, including the DPDP Act, you have the right to:
You can exercise most of these rights within the app (through your account settings) or by contacting us using the details below. Withdrawing consent is made as easy as giving it. We will respond to your request within the timelines required by law.
You may request deletion of your account and associated personal data at any time by:
On receiving a verified request, we will delete your personal data, except where we are required or permitted by law to retain certain information (for example, transaction records for tax and accounting purposes).
The Platform is intended for users aged 18 and above and is not directed at children. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us and we will take appropriate steps to delete it.
The Platform may contain links to, or integrate, third-party services. Their handling of your data is governed by their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third parties.
Some of our service providers may process or store data on servers located outside India. Where this occurs, we take steps to ensure your data is handled in accordance with applicable law and this Policy.
We may update this Policy from time to time. We will post the revised Policy on this page and update the "Last updated" date. Where required by law, we will notify you of material changes. Your continued use of the Platform after changes take effect constitutes acceptance of the revised Policy.
If you have questions about this Policy or how we handle your data, please contact us: